At CTK999, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses — just straight answers.
This CTK999 Privacy Policy applies to all registered accounts and all activity on the platform. We may update this policy from time to time. When we do, the revised version will be published here with an updated date. Continued use of CTK999 after any update means you accept the revised policy.
A quick summary of the key privacy commitments CTK999 makes to every player. Full details are in the sections below.
All personal data stored by CTK999 is protected with industry-standard encryption. Your account details, payment information, and betting history are secured at rest and in transit at all times.
CTK999 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data held by CTK999. Submit a request through our support team and we will respond within a reasonable timeframe.
CTK999 uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences at any time through your browser settings.
CTK999 does not store full payment credentials. Transactions via bKash, Nagad, Rocket, and bank transfer are processed through secure, verified payment channels with no sensitive data retained on our servers.
CTK999 only sends promotional communications to players who have opted in. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting CTK999 support directly.
This Privacy Policy explains how CTK999 collects, uses, stores, and protects your personal data. By registering on CTK999 , you confirm that you have read and understood this policy. If you have any questions, contact our support team at any time.
CTK999 is an online sports betting and gaming platform serving players in Bangladesh. When this Privacy Policy refers to "CTK999", "we", "us", or "our", it means the CTK999 platform and the team responsible for operating it.
CTK999 acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that your data is handled lawfully, fairly, and transparently in accordance with this Privacy Policy.
If you have any questions about how CTK999 handles your personal data, or if you wish to exercise any of your data rights, you can reach us at [email protected] or through the live chat on the platform.
CTK999 collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with the site, and occasionally from third parties such as payment processors. Here is a breakdown of the categories of data we collect:
When you create a CTK999 account, we collect the information you provide during the registration process, including:
To comply with our legal obligations and to verify your identity, CTK999 may request copies of identity documents such as your National ID card, passport, or driving licence. We may also request proof of address or proof of payment method ownership. These documents are stored securely and used only for verification purposes.
CTK999 records all financial transactions associated with your account, including deposits, withdrawals, bonus credits, and bet settlements. This data is retained for accounting, fraud prevention, and regulatory compliance purposes.
We record your betting and gaming activity on CTK999, including the markets you bet on, the amounts wagered, the outcomes, and your overall account history. This data helps us operate the platform, detect unusual activity, and personalise your experience.
When you visit CTK999, we automatically collect certain technical data, including your IP address, browser type and version, device type, operating system, pages visited, time spent on the platform, and referring URLs. This data is used to maintain platform security and improve user experience.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, phone, DOB | Account creation and management |
| Verification Data | National ID, passport | Identity verification, legal compliance |
| Transaction Data | Deposits, withdrawals, bets | Financial records, fraud prevention |
| Gaming Activity | Bet history, game sessions | Platform operation, responsible gaming |
| Technical Data | IP address, device, browser | Security, analytics, UX improvement |
| Communications | Support chat, emails | Customer service, dispute resolution |
CTK999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main ways we use your data are:
CTK999 does not make decisions that significantly affect you based solely on automated processing without human review. If your account is flagged by our automated systems, a member of the CTK999 team will review the case before any action is taken.
CTK999 processes your personal data on the following legal grounds:
The majority of data processing by CTK999 is necessary to perform the contract between us — that is, to operate your account, process your bets, and provide the services you have signed up for. Without this processing, CTK999 cannot provide its services to you.
CTK999 is required by law to collect and retain certain data, including identity verification records and financial transaction records. This processing is mandatory and cannot be opted out of while you hold a CTK999 account.
CTK999 processes some data on the basis of legitimate interests, including fraud prevention, platform security, and improving the user experience. We only rely on this basis where our interests are not overridden by your privacy rights.
Where CTK999 relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
CTK999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
CTK999 works with trusted third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket, and banking partners), identity verification services, customer support tools, and analytics providers. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
CTK999 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of CTK999, our players, or the public.
In the event that CTK999 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.
Any third party that receives your data from CTK999 is required to handle it with the same level of care and security that we apply. We do not share data with parties who cannot demonstrate adequate data protection standards.
CTK999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the CTK999 platform. For example, disabling preference cookies may mean your settings are not saved between sessions.
CTK999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. The specific retention periods we apply are:
When data is no longer required, CTK999 securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a CTK999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact CTK999 support at [email protected] or via live chat.
CTK999 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.
CTK999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While CTK999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your CTK999 account and never share your login credentials with anyone.
If you believe your CTK999 account has been compromised, or if you discover a security vulnerability on the platform, please contact our support team immediately at [email protected]. We take all security reports seriously and will investigate promptly.
CTK999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on CTK999 or attempt to use any of our services.
If CTK999 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on CTK999, please contact us immediately at [email protected] so we can investigate and take appropriate action.
CTK999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, CTK999 will notify registered players via email or an on-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how CTK999 protects your data.
Your continued use of CTK999 after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you may request account closure by contacting CTK999 support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way CTK999 handles your personal data, please get in touch with us through any of the following channels:
CTK999 support is available in both English and Bangla. You are welcome to contact us in whichever language you are most comfortable with. We are committed to resolving all privacy-related queries promptly and transparently.
At CTK999, protecting your personal data is not just a legal obligation — it is a core part of how we operate. Thank you for trusting CTK999 with your information. We will always handle it with the care and respect it deserves.